PAYMENT OPTIONS

Online Payment
Enter your account number below to pay your bill online using your credit or debit card. 
Your account number must be entered as printed on your bill.
Example: xxx-xxxx-xx
Online payments will not be posted to your account until the following business day.
A small convenience fee will be assessed with a credit/debit card payment.

If you are paying within 24 hours of, or after your termination date, you MUST call our office during business hours to process your payment.
If your water service has been TERMINATED – DO NOT pay online. 
Call customer service at 1-304-759-8517 between 8:00 a.m. – 4:30 p.m. Monday – Friday to make payment.

 

***NOTICE***NOTICE***NOTICE***
PAYMENTS MADE ONLINE WITH A CREDIT CARD OR DEBIT CARD, OR AT THE DESIGNATED
CITY NATIONAL BANK LOCATION, ARE NOT POSTED UNTIL THE NEXT BUSINESS DAY. 
IF YOU ARE PAYING A TERMINTION NOTICE, YOU NEED TO PAY THE DAY BEFORE
TERMINATION OTHERWISE YOUR WATER WILL BE SHUT OFF AND YOU WILL BE SUBJECT TO ADDITIONAL FEES.

IF YOU ARE PAYING A TERMINATION NOTICE AT ONE OF THE CHECKFREEPAY OR PAYNEARME LOCATIONS,
YOU MUST CALL CUSTOMER SERVICE AND PROVIDE A RECEIPT NUMBER OTHERWISE
YOU MAY HAVE YOUR WATER SHUT OFF AND YOU WILL BE SUBJECT TO ADDITIONAL FEES

THIS UTILITY IS REGULATED BY THE WEST VIRGINIA PUBLIC SERVICE COMMISSION.


By Mail
Make a payment by mailing your check or money order, along with the bill stub, to:

Sissonville PSD
P.O Box 7314
Charleston, WV 25356


In Person
In order to make a payment in person, you must have the bill stub. Any Checkfreepay locations such as
City National Bank or Piggly Wiggly, a processing fee will be charged.

Payment may be made, in person, at the following location: 
City National Bank
120 Kanawha Blvd
Charleston, WV

Piggly Wiggly
10 Spring St
Charleston, WV


Privacy Information:
Information provided by Sissonville PSD customers for online bill payment will be used for the sole purpose of account and payment confirmation.
The Sissonville PSD will not share or disclose the information provided for any other purposes.

   

CONTACT US
Sissonville PSD
6438 Sissonville Drive
Sissonville, WV 25320

Billing: 304-759-8517
Emergency: 304-984-3396
Fax: 304-984-1044
General Inquiries: info@sissonvillepsd.com
Billing questions: billing@sissonvillepsd.com


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